Poor infrastructure. Mounting expenses. Project overruns slowing down progress... sound familiar to you?
There are usually five component activities to be performed before an item of work is delivered to a customer. We may assume the system to deliver 100% (Ref: Yield 1) hoping for everything to be at an ideal of 100%.
|Supplier's level of consciousness:||Resourcefulness: Inputs needed as and when||Maintain a stable operating environment||Customer's perception of promised value - add||Supplier efforts vs Customer expectation|
|Cumulative Actual||90%||81%||73%||65%||65%||Yield 2|
In reality though, even if we were to be 90% realistic about our assumptions, we deliver only 65% (Ref: Yield 2)
A robust business model is built like a submarine, with every element tested for 100% functionality:
Every one of the five elements of the model is duly validated to conform to an 8*-point checklist:
Today, only businesses that are battle-ready survive. When did you last test your state of readiness?
We engaged Shekarsan, to institute a culture of System Intelligent Thinking in our team on a pilot basis at our plant at Madurai. Designed to function like a Self Managed Work Team, the team took..
- VR Janardhanam, Chief Operating Officer, Sundaram Brake Linings Limited.
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