Do your business managers find review meetings a chore?
Are they generally indecisive and anxiety prone?
Poorly conducted business meetings ruin business. Senior management must locate 'bottlenecks' to performance and provide relief, quickly and decisively. Research has conclusively established that managers, who are hard on people and soft on issues, impair the business. Ability to conduct an issue based and team oriented meeting is a mark of enlightened leadership.
Professional managers cultivate the practice of effective and decisive meeting disciplines. The key is in being tough on issues but considerate towards people. Business reviews need to be conducted following four principles as most sacred:
|Triggers||:||Invite people on purpose and get them to come prepared to make an informed decision|
|Imperatives||:||Demonstrate a sense of urgency to own up the risk and tap into the opportunity for rewards|
|Pay back focus||:||Evaluate and quantify the risk of inaction and potential gains from action. Assign ownership|
|Systematic investment||:||Mandate factual progress reporting to secure milestone based resources to move ahead|
The 3 essentials to focused meeting are:
|Alignment to purpose||:||Meetings are classified into three types: Operational, tactical and strategic. The purpose and the schedule must be notified in advance with a clear mandate for achieving the outcomes.|
|Commitment to win||:||70% of the success of a meeting depends on people feeling confident about what they know. Objectivity, rather than opinions and conjectures, provide the basis for deciding with confidence under uncertainty.|
|Energized teamwork||:||People feel most empowered when they undertake to do whatever they do, voluntarily and cheerfully. The chemistry of the meeting is defined by the style by which the issues are brought up for consideration and the participative nature of the exchange of seemingly contradictory viewpoints. When people learn to respect their differences and reconcile them to bear on the issue, they secure the results that are truly dramatic and inspiring.|
Do you feel more energized or exhausted at the end of a meeting?
We invited Shekarsan...his perspectives helped the team align the customer satisfaction ratings to the levels of employee engagement and stakeholder value creation. Adopting his framework... to..
- Sruthi Sagar Ananthachari, Director - Corporate Shared Services India, CSC
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